Effective Date: 06.10.2025
Website: lifewithoxygen.com

Thank you for shopping at Life with Oxygen. We value your trust and are committed to delivering quality products with transparency in our shipping and refund process.

Shipping Policy

Order Processing

• Orders are processed within 2–4 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.

Delivery Timelines

• Domestic Orders (India): Estimated delivery within 5–10 business days.
• International Orders: Estimated delivery within 10–21 business days (customs delays may apply).

Shipping Charges

• Shipping charges will be displayed at checkout based on your delivery location.
• Free shipping may be available on selected products or promotional offers.

Tracking

• Once your order is shipped, you will receive a tracking number via email/WhatsApp.
• You can track your order using the courier partner’s website.

Responsibility

• Please ensure your address and contact details are accurate at checkout.
• We are not responsible for delays caused by courier partners, customs, or incorrect addresses provided by customers.

Refund & Replacement Policy

Due to the nature of nutraceutical and skincare products, we maintain a strict policy to ensure safety and hygiene.

Non-Returnable Items

• Opened, used, or partially consumed products.
• Products without original packaging or seal.
• Items purchased during promotional/clearance sales.

Eligible for Refund/Replacement

We only offer refunds or replacements in the following cases:

1. Product is damaged during transit.
2. Wrong product delivered.
3. Product has a manufacturing defect.

How to Request a Return/Replacement

• Notify us within 7 days of delivery by email at info@diatomic.life
• Return process takes 5-7 business days.